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 Business Writing - Letter of Complain

Wils Company, Ltd.

51 Wimbleton Road Toronto,

Ontario M4D2V8

Canada

May 7, 2010

Mr. Greg Kindlet

New Tech Answers

1746 Park Avenue

New Your, NY 1007

SUBJECT : INCORRECTED SHIPPMENT

Dear Mr. Kindlet

On April 1, we ordered one Manual TM-0053-3 and one TM-0056-7. We received two which are Manual TM-0053-3, but no TM-0056-7. Also we received an incorrect invoice on May 7.

I am returning the extra Manual TM-0053-3-under separate cover- to you by this mail.

Please send the missing Manual TM-0056-3 and the correct invoice which should be Can$ 35.50 or US$ 22.18.

I appreciate your making the adjustment to our invoice and look forward to receiving the right product.

Sincerely Yours,

H. Park

Purchasing Department